Returns & Exchanges
At Spin Master, we want you to love your new style, but if you are not completely satisfied, we offer a hassle-free 30-day return policy for all unworn items with original tags. Please ensure your fashion pieces are in their original condition to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online portal and enter your order number and zip code to select the items you wish to send back.
- 2.Pack Your Items
Securely place the unworn garments in their original packaging, ensuring all designer tags and labels remain attached.
- 3.Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy while we process your refund within 5-7 business days.